Privacy Policy
At Riyadh Scrap, we are committed to safeguarding the corporate and personal information of our business partners, including scrap sellers and raw material buyers.
This Privacy Policy explains how Riyadh Scrap (“we,” “us,” or “our”) collects, uses, protects, and discloses information when you use our website, communicate with us via WhatsApp, or engage in B2B scrap trading services. We adhere strictly to the regulations of the Kingdom of Saudi Arabia regarding data protection.
1. Information We Collect
Because our operations encompass both purchasing scrap from local entities and supplying raw materials to global and local foundries, we collect specific data tailored to your role in the transaction:
A. Information Collected from Scrap Sellers
If you are a contractor, company, or individual looking to sell scrap or request site clearance, we may collect:
- Contact Details: Name, Company Name, Job Title, Phone Number (WhatsApp), and Email Address.
- Location Data: GPS coordinates, site addresses, and warehouse locations required for dispatching our transport fleet and heavy lifting equipment.
- Scrap Data: Photographs of your scrap, estimated quantities, and material descriptions provided for evaluation.
- Financial Information: Bank account details (IBAN) and Commercial Registration (CR) copies to process immediate, official B2B bank transfers upon weighing.
B. Information Collected from Raw Material Buyers
If you represent a smelter, factory, or international export company looking to buy scrap (e.g., HMS, Copper Millberry, UBC Bales), we may collect:
- Corporate Identity: Company Name, Country of Destination, Port of Discharge, and Official Purchasing Agent details.
- Logistics Preferences: Incoterms (EXW, FOB), packaging requirements (Jumbo bags, pallets), and third-party inspection arrangements (e.g., SGS Inspectors).
- Financial Documentation: Letters of Intent (LOI), Full Corporate Offers (FCO) acknowledgments, and banking references required for Letters of Credit or Wire Transfers.
2. How We Use Your Information
We do not sell your data. We use the collected information exclusively to facilitate smooth, transparent, and legal business transactions:
- To Provide Quotes: Using your photos and descriptions to calculate fair pricing based on LME indexes.
- To Execute Logistics: Routing our trucks, Dynas, and flatbed trailers accurately to your loading/unloading sites.
- To Process Payments: Ensuring immediate and compliant bank transfers to sellers upon the issuance of public weighbridge tickets.
- To Facilitate Exports: Preparing customs documentation, bills of lading, and compliance certificates for international buyers.
- For Environmental Compliance: Issuing official “Safe Disposal Certificates” (for hazardous materials like chemicals and batteries) as required by MEWA.
3. Special Note on ITAD & E-Waste Security
Please note that this Privacy Policy governs the data you share with us to conduct business. However, if you are selling Electronic Waste (E-Waste) such as servers, hard drives, or computers:
We treat any data residing on physical electronic scrap with absolute security. Hard drives and storage media are subjected to physical destruction (shredding or punching) to ensure 100% data irretrievability. A separate “Data Destruction Certificate” is issued upon completion of this physical process to guarantee your corporate data security.
4. Data Sharing and Third Parties
We maintain strict confidentiality but may share necessary information with authorized third parties strictly to fulfill our contractual obligations:
- Logistics Partners: Freight forwarders and shipping lines (for international buyers).
- Certified Inspectors: Independent quality and quantity surveyors (e.g., SGS) requested by buyers.
- Government Authorities: When required for customs clearance, environmental audits (MEWA), or legal compliance within Saudi Arabia.
5. Cookies and Website Tracking
Our website uses minimal cookies to ensure proper functionality and improve user experience. We may use analytics tools to understand how users navigate our site (e.g., which scrap category pages are visited most) to optimize our services. You can adjust your browser settings to decline non-essential cookies.
6. Data Security
We implement robust physical, technical, and administrative security measures to protect your commercial and personal information from unauthorized access, alteration, or disclosure. All financial transactions and contract negotiations are handled through encrypted channels and restricted to authorized management personnel only.
7. Your Rights
As a business partner or user, you have the right to:
- Request a copy of the commercial data we hold about your company.
- Request corrections to any inaccurate contact or billing information.
- Request the deletion of your data, subject to local Saudi commercial retention laws (e.g., tax and invoicing records must be kept for a statutory period).
8. Contact Us Regarding Privacy
If you have any questions or concerns about this Privacy Policy or how we handle your company’s data, please contact our administration:
- Phone/WhatsApp: +966 00 000 0000
- Email: legal@riyadhscrap.com
- Address: Main Scrap Processing Yard, 2nd Industrial City, Riyadh, Saudi Arabia.